The last order dates for Christmas delivery are as follows:
| Region | Express | Standard |
|---|---|---|
| UK | 14:00 Monday December 16th | 14:00 Monday December 16th |
| Europe | 14:00 Monday December 16th | 14:00 Thursday December 12th |
| USA, Canada | 14:00 Monday December 16th | 14:00 Tuesday December 10th |
| Australia, New Zealand | 14:00 Thursday December 12th | 14:00 Friday December 6th |
| Rest of World | 14:00 Thursday December 12th | 14:00 Wednesday December 4th |
Orders placed after 14:00 on the 16th will be completed in the new year
We love to work on bespoke creations, simply get in touch with your ideas. We can start with anything from a detailed brief to a vague idea.
Yes you can use your own logos. You can upload them in the design app or email them to us.
We also offer a graphics service to create or improve logos, remove backgrounds, alter colours and more.
We do! Check out our delivery page for more information on worldwide delivery.
Not long! We aim to complete even large and complicated orders in and industry leading 5-8 working days, with express options that are even faster! We also have a range of delivery speeds to suit all timescales.
You can see the options for your location here as well as in the checkout
Probably! We offer the fastest turnaround time as standard and also have the ability to fast-track orders. You can find an estimated delivery date on the design pages, delivery page and checkout, or contact us with your requirements for a bespoke estimate.
As everything is hand-crafted and made to order all sales are final and we do not offer refunds or exchanges. Please be certain of your design and size before ordering.
Our items and designs are hard-wearing and suitable for regular family washes. However, to keep them looking their absolute best we recommend washing at 30 degrees - it's also better for the environment!
Our items and designs are heat resistant and suitable for tumble drying. Again, a low heat will keep them looking their best.
We recommend ironing inside out and without steam.
All of our customers, large and small, are assigned a dedicated design professional to help make ordering simple and fun - a single point of contact for quotes, questions, designs, delivery and aftercare.